James is an award-winning business consultant, advisor and entrepreneur with an international board-level background in the staffing and recruitment sector, ultimately serving as GM at one of the largest HR and Recruitment service providers in Australia.
As Chairman of The Recruitment Network, James works with recruitment business leaders, helping them achieve significant growth, performance improvements, and competitive advantages, and acts as a Non-Executive Director, consultant, trainer, and strategist for numerous fast-growth recruitment businesses.
James was awarded an Honorary Fellowship by the ERF in 2022 and is now also an Ambassador for the Recruitment Apprentices.
Once booking has been made, delegates will be sent a link to select breakout sessions or book an appointment for the Advisory Service on offer:
Advisory Services: Book an appointment for any of the following offered on conference day: legal advice, business & personal coaching, healthcare corner, digital strategy & social media marketing and business financial advice.
Unlearning Generational Myths in Recruitment: (Zanele Njapha)
With Zanele Njapha – a leading voice globally on unlearning. Practical insights on letting go of outdated assumptions and engaging a multi-generational workforce.
Business Development that cuts through the noise: (James Osborne)
With James Osborne – Accelerator Playbook: What truly drives growth. Embrace the (r)evolution that is happening, not fight it and use it to build better businesses.
AI Tools in Recruitment (Joshua Botha)
The How and the Where – Practical guidance on where AI adds real value, how it supports productivity and decision-making, and where human judgment remains critical.
Legal and Compliance Update (John Botha)
John Botha will share the latest: What has changed, what is coming, and what the implications are for recruitment agencies and consultants in practice.
TES Sector – High-value Strategic Workforce Solution (TESD Team)
TESD will equip recruitment agencies with practical, commercial strategies to position and sell TES effectively in the current landscape.
Ethical Placement in the Healthcare Sector (AHASA team)
AHASA will lead a robust session on ethical and legal responsibilities, managing disciplinary risks and potential industry solutions.
Purpose Driven Leadership – Conscious Capitalism in the Agency Environment.
(Dr Tabea Tshesane)
Dr Tabea Tshesane will share practical ways to embed purpose, responsibility and sustainability into agency operations without sacrificing commercial performance.
Marketing in a Digital Era – AI-powered research (Natalie Singer)
In the recruitment sector, market research is the intelligence that bridges the gap between talent and employers – equipping agencies to seize untapped market opportunities. Natalie Singer leads this discussion.
Innovation Hub (James Osborne)
James Osborne will drive this interactive and collaborative forum where delegates will work through specific industry challenges to move from theory to practice. Delegates will leave with a set of solutions they helped co-create.
The TESD breakaway session will provide a focused, strategic overview of the state of the Temporary Employment Services (TES) sector, drawing from the latest Workforce Resilience in Transition: TESD Annual Industry Analysis 2025. The session will unpack how the sector has demonstrated resilience, professionalization, and growing strategic relevance despite regulatory complexity, economic pressure, and evolving workforce expectations. Key insights will highlight the shift of TES providers from transactional labour suppliers to trusted workforce partners, enabling clients to achieve agility, compliance assurance, and operational continuity in an increasingly volatile labour market.
Building on these insights, the TESD will equip recruitment agencies with practical, commercial strategies to position and sell TES effectively in the current landscape. This includes reframing TES as a risk-managed, compliance-driven solution, articulating value beyond margin, and structuring sustainable pricing models that account for legislative requirements, governance, and workforce management costs. Attendees will gain clear guidance on how to confidently engage clients, differentiate from non-compliant competitors, and position TES as a high-value, strategic workforce solution aligned to modern business needs
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